Rental Bicycles
Bicycle specifications
Electric Assist Bicycle (e-bike)
Manufacturer Model
Tire size: ◯◯ｃ
Frame size: Size ◯
（Recommended height: ◯◯ー◯◯cm）
Rental Fees
●Rental Fees：1 hour: ￥◯◯ 1 day: ￥◯◯
1. Payment must be made in cash
2. Fees must be paid in advance for the scheduled usage period at the time of rental. Please note that no refunds will be issued even if the item is returned before the scheduled time.
3. An overdue fee will be charged upon return if the scheduled return time is exceeded. Please note that overdue fees are calculated in one-hour increments.
Rental Procedure
□Advance reservations can be made by phone or email.
（Please refer to the Terms of Use for details.）
Phone: ○○○-○○○-○○○
Email: ○○○○○@○○○
※When making reservations via email, please include:
①Planned rental and return times (9 AM – 6 PM)
➁Full name (If reserving multiple bikes, provide the representative’s name)
③Age
④Mobile phone number
⑤Number of bikes requested
⑥Whether or not you have bicycle damage liability insurance
(Insurance cannot be purchased on-site. Please purchase your own one-day leisure insurance or similar coverage.）
Please send your email reservation with the above clearly stated.
※There are no cancellation fees, but if you need to cancel, please be sure to contact us before your scheduled appointment time (as soon as possible).
□Please complete the application form. (Those under 18 must also have a guardian sign the consent section.)
□Please review the Terms of Use. (Terms of Use / Insurance Details)
□Please check the consent box.
□Fees are to be paid in advance of the scheduled rental time. (Credit cards not accepted)
□We will make a copy of your identification.
□We will provide you with a copy of the Terms of Use and various maps.
□We will provide operating instructions.
□Bicycle inspection (brakes, handlebars, bell, tire pressure, saddle height)
□＊Please note that we offer complimentary helmet rentals.
□Bicycle Inspection (brakes, handlebar alignment, bell, scratches, etc.)
□(If any issues are found) Please sign in the compensation section.
□If the allotted rental time is exceeded, an additional fee will be charged.
Bicycle Rental Terms of Use
These Terms of Use stipulate the conditions that customers must comply with when using the rental bicycles provided by Mountain Side Company (hereinafter referred to as “this facility”). Users shall use the rental bicycles upon agreeing to these Terms of Use.
１．Rental Application
●Applications can be filled out at the meeting point.
(1)At the meeting point, please fill out the application form with the required information and present a valid form of identification (driver’s license, My Number Card, health insurance card, student ID, residence card, passport, etc.). Please note that we will make a copy of your identification.
(2)Please note that we cannot rent bicycles to individuals without valid identification.
(3)Applications from individuals under the age of 18 require parental consent.
(4)If false information is provided on the application form, rental may be refused.
(5)Multiple bicycles cannot be rented to a single person at the same time.
２．Reservations
(1)Advance reservations are available and can be made by phone or email.
(2)When making a reservation, we will ask for your desired rental date/time, name, age, phone number, and the number of bicycles.
(3)Depending on availability, there may be times that we cannot accommodate your request.
(4)Even if a reservation is accepted, if issues such as bicycle malfunctions, accidents, or theft occur before the rental date and time, we may be unable to provide the bicycle on the reserved day. Please be aware of this possibility when making your reservation.
(5)If you will be late for your reservation on the scheduled date, please call us in advance. Please note that if you are more than one hour late without prior notice, your reservation will be automatically canceled.
(6)If you need to cancel your reservation, please be sure to contact us before the scheduled time.
３．Usage Hours
(1)Usage hours are generally limited to business hours (○:○○ to ○○:○○).
(2)For rentals involving overnight stays, the maximum rental period is ○ days, including the rental date.
４．Bicycle Pick-up
When picking up your bicycle, please listen to the staff’s instructions on its use and inspect and confirm the following items:
（tire pressure / saddle height / lights / brake effectiveness / handlebar alignment / bell functionality）
５．Bicycle Return
(1)Please return the bicycle within the scheduled time specified at the time of application. If you wish to extend the rental period, you must contact staff in advance. However, we may be unable to accommodate your request due to reservations or other circumstances.
(2)In cases deemed malicious, such as significantly exceeding the return time without contact, we may take measures including filing a police report with the relevant police station.
６．Bicycle Breakdown
【1】Tire Repair
(1)If a tire puncture occurs during use, please notify staff and take the bicycle to the nearest bicycle shop or similar establishment for repair.
(2)The cost of repairs shall be borne by the customer.
【2】Other Repairs
(1)If your bicycle malfunctions during use, immediately stop using it, contact staff, and return the bicycle.
(2)For bicycle malfunctions caused by the user, the user shall bear the cost of repairs.
(3)Repair costs will not be covered if the user repairs the bicycle themselves without prior approval from staff.
(4)In the event that damage occurs to the user or other third parties due to bicycle malfunction, we shall not be liable in any way, except where such damage is attributable to us.
(5)If an accident or breakdown occurs in a remote location and the bicycle becomes unable to drive under its own power, please contact our staff. In this case, the user will be responsible for covering the costs associated with recovery.
７．Bicycle Theft and Loss
(1)When leaving your bicycle unattended during use, be sure to lock it to prevent theft.
(2)If your bicycle is stolen or lost during use, please promptly report it to the police station and also notify our staff.
(3)In cases of theft or loss attributable to the user, such as leaving the bicycle unlocked, a penalty fee may be charged.
(4)If a bicycle is left in a no-parking zone or similar area and is subsequently moved or confiscated, the user shall bear the full cost incurred in returning the bicycle.
８．Accidents
(1)Even if an accident or theft by a third party occurs during rental and causes damage or other harm to the user, we shall not be liable in any way.
(2)If an accident occurs during rental, promptly report it to the police station and take other measures required by law.
Please also report the date, time, location, cause, and circumstances of the accident to staff.
(3)If settlement negotiations or similar actions are necessary regarding an accident, please handle them at your own responsibility.
(4)In the event we suffer damages, including when we are compelled to pay damages to a third party, we may seek compensation from the user for such damages.
(5)In Shiga Prefecture, an ordinance mandates that individuals using bicycles within the prefecture must enroll in bicycle liability insurance or similar coverage (insurance or mutual aid guaranteeing liability for damages to others caused by accidents occurring while riding a bicycle) (Article 14 of the Shiga Prefecture Ordinance on the Promotion of Safe and Proper Bicycle Use).
(6)When renting out bicycles, we will verify whether users have bicycle liability insurance or similar coverage.
We also encourage users without such coverage to obtain bicycle liability insurance or similar coverage.
９．Loss or Damage of Accessories
●If you lose or damage bicycle accessories such as locks, you will be charged the actual cost for replacement.
Even if the accessory is found later, no refund will be given.
１０．Prohibited Activities
●Users must not engage in the following actions:
(1)Riding dangerously, under the influence of alcohol, or other traffic law violations
(2)Use in hazardous areas or other inappropriate locations
(3)Parking bicycles in no-parking zones or locations obstructing pedestrian or bicycle traffic
(4)Modifying bicycles or accessories, or altering their current condition
(5)Continuing to ride when noticing bicycle abnormalities (e.g., flat tires) during operation
(6)Allowing use by third parties other than the registered user
１１．Changes to Terms and Conditions
●Please note that the Terms of Use, business hours, service details, etc., are subject to change without prior notice.
１２．Cancellation of Use
(1)If a user violates the Terms of Use, we may cancel their usage even during the rental period and require them to promptly return the bicycle.
(2)Even in the event of usage cancellation, rental fees will not be refunded.
(3)If we or a third party suffers damage due to a violation of the Terms of Use, we may seek compensation for damages from the user.
１３．Use of Personal Information
●We collect users’ personal information for the following purposes:
(1)To screen users for bicycle rental services.
(2)To communicate with users during their bicycle rental period.
(3)To conduct analysis and statistics related to business activities and market research.